The below communication was sent to all active Infinio customers on April 30, 2019, informing that Think3, a company part of ESW Capital LLC, has acquired Infinio, and is executing an integration plan.
Dear Valued Customer,
I’m Andy Tryba, the new CEO of Infinio, which was recently acquired by ESW Capital and will join my Think3 portfolio of SMB enterprise software companies. The ownership change gives Infinio the resources of a global powerhouse committed to your success and to developing and enhancing the Infinio platform. I’d like to take this opportunity to thank you for your business and welcome you to Think3.
ESW Capital and Think3 are focused on helping our customers achieve their strategic goals. Our world-class engineering capabilities guarantee substantive product developments, continuous innovation, and replicable value propositions. This customer-centric and value-driven approach differentiates us from the software industry.
I want to assure you that the Infinio platform will remain available and only get better with time. Both Infinio and ESW Capital share a vision to change the world by delivering powerful software with customer satisfaction at its core.
What’s in this for you?
- ESW/Think3’s strong financial and resource base will ensure long-term innovation and access to the solutions you depend on
- Enhanced customer support and faster innovation with ESW/Think3’s development team
- A strong history of strengthening and growing companies - developed from acquiring 75 companies over the last 15 years
- Our commitment to your long term success means more stability and predictability for our relationship
Beginning immediately, Infinio will adopt the ESW/Think3 Customer Success program, ensuring you continue to receive the highest level of customer service, best practices consultation, product delivery, and technical support. This program has proven to build strong customer partnerships and align product development with your priorities.
I’m looking forward to sharing our vision for Infinio during a live Virtual User Conference on Tuesday, May 28th at 3 pm EDT. This live conference will give you the opportunity to learn about the acquisition, the Think3 Prime program, new Infinio Support offerings, and to understand any immediate changes that may affect you as a customer.
Please register here.
We are excited to share more about what we’ll be working on together in the coming months. The possibilities are endless and we are only just getting started. Stay tuned!