Overview

You are having issues with vMotion after upgrading Center and asking if there is an updated version of Infinio. You are using version VMware vSphere 6.7 and Accelerator version  3.5.1-15106.

Solution

The Accelerator version currently used is not compatible with vCenter 6.7. Please upgrade the Accelerator to version 4.1 and try vMotion again. 

Contact the Infinio Support Team to request Infinio Accelerator download links since the links do expire. 

Please provide the following information:

• Your Name
• Company Name
• Country

You can install Accelerator v4.1 without needing to first do a clean install of Accelerator v4.0. 

<supportagent>

Please follow the article to provide the customer with Accelerator software installers, upgrade files, and documentation: Generating a Link to Download the Infinio Accelerator Software

Please generate links to the following to give to the customer:

• infinio-install-4.1.0-15925.exe

• Accelerator_Install_Upgrade_Guide_4-1-0.pdf

• Accelerator_Operations_Guide_4-1-0.pdf

• Accelerator_Release_Notes_4-1-0.pdf

• Accelerator_Tech_Notes_4-1-0.pdf

</supportagent>